Delivery and returns MLLE PARIS

Delivery

We deliver in the following countries:

Australia, Austria, Belgium, Canada, China, Denmark,  Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Liechtenstein, Luxembourg, Mexico, Monaco, Morocco, Norway, Netherlands, Poland, Portugal, Romania, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, United Kingdom, States United State.

Delivery in metropolitan France is free of charge through Colissimo.

Orders placed before 1pm (GMT +1) Monday to Friday are shipped on the same day (except holidays). Orders placed after 1pm are shipped the next business day.

This period is given for information only and is subject to actual receipt of payment. Shipments will then be taken care of by a shipping provider (Colissimo or DHL) who ensures transport to the delivery address indicated by the customer.

The delivery times indicated by the carriers are as follows:

Mainland France

– Colissimo countersignature: 48 hours from the dispatch (delivery on Saturday). In case of absence at the time of delivery, a delivery notice will be deposited at your home address indicating when to pick up your package at the post office.

For other countries: Delivery outside metropolitan France is against signature. from 2 to 9 days from the expedition, depending on your country and your transporter (Colissimo or DHL). Taxes and duties will be charged to you.

 

Returns

You have 14 days from receipt of your order to notify us of your intention to return the products and return your order.

We propose you to exchange your item for free, depending on the stocks available.

For exchanges in France, Mlle Paris will cover the costs of forwarding from our Paris headquarters to your home.

For other countries, returns are made in the form of a refund. The products are returned to Miss Paris at your expense if so, please write an email to hello@mlle-paris.com for the terms and return address.

Once the first exchange has been made, any other exchange will be charged to the customer (return and re-shipment costs). Taxes and duties will be charged to you.

Items returned for exchange must be received by Mlle Paris in their original condition – undamaged, unused, unstained and unwashed.

All these deadlines are given for information only. In no event shall MLLE PARIS be held liable for exceeding these deadlines, or give rise to termination of the contract or any compensation for damages.

The risks of transport are at the expense of the Customer from the moment of departure from the warehouse. The customer must check the condition of the packaging and the conformity of the delivered articles and immediately notify MLLE PARIS of any anomaly if necessary. Any reservations are to be noted on the delivery note presented by the carrier and must be addressed within 48 hours by e-mail to: bonjour@mlle-paris.com